i can't loging in my reseller panel

I've already submitted numerous support tickets, but they haven't helped me at all, even though I paid for support. I keep telling them I can't access the dashboard, and I've even sent a video explaining my problem, but they still haven't resolved anything. Does anyone here know how to fix this? I haven't been able to access my reseller account dashboard for three days now.

Did you try another browser? Private browsing / Incognito mode? You need to eliminate the possibility that it is a local browser issue (incompatible extension or ad blocker interfering).

It's not the browser; it's just that since I recently switched servers, my reseller didn't have a package assigned to me on the new server, so GPT chat helped me solve it XD. It helped me assign a package since I know absolutely nothing about commands or configuration, but anyway, I managed to access my account.