Author Topic: Root Account Suspended  (Read 3819 times)

0 Members and 1 Guest are viewing this topic.

Offline
*
Root Account Suspended
« on: June 21, 2015, 12:07:04 PM »
I installed fresh CentOS web panel, on fresh VPS (Amazon AWS EC2).
After installation on web panel login screen I entered wrong password and username as "root", and it said "Account Suspended"

My Question:

How to un-suspended root account?
How to find root SSH password? or How to reset root CentOS web panel password?


Note:

Amazon EC2 gives private key files (.ppk)  to login to SSH, hence I do not have root SSH password.
I am able to login into SSH and FTP using root as username and .ppk file.

Offline
*
Re: Root Account Suspended
« Reply #1 on: August 11, 2015, 09:39:11 PM »
Hello!
I have the same problem. Is there any way to unsuspend root?
Thank's!

Offline
*
Re: Root Account Suspended
« Reply #2 on: August 13, 2015, 02:59:23 PM »
please contact support and include root login so this can be checked.
http://centos-webpanel.com/contact
AntiDDoS Protection (web + mail)
http://centos-webpanel.com/website-ddos-protection-proxy

Join our Development Team and get paid !
http://centos-webpanel.com/develope-modules-for-cwp


Services Monitoring & RBL Monitoring
http://centos-webpanel.com/services-monitor


Do you need Fast and FREE Support included for your CWP linux server?
http://centos-webpanel.com/noc-partner-list
Installation Instructions
http://centos-webpanel.com/installation-instructions
Get Fast Support Here
http://centos-webpanel.com/support-services

Offline
*
Re: Root Account Suspended
« Reply #3 on: August 13, 2015, 07:57:41 PM »
try checking if you have any other account which has root in name and you will need to remove it.
fix for this issue is added and it will be updated with new release.

grep root /etc/shadow
AntiDDoS Protection (web + mail)
http://centos-webpanel.com/website-ddos-protection-proxy

Join our Development Team and get paid !
http://centos-webpanel.com/develope-modules-for-cwp


Services Monitoring & RBL Monitoring
http://centos-webpanel.com/services-monitor


Do you need Fast and FREE Support included for your CWP linux server?
http://centos-webpanel.com/noc-partner-list
Installation Instructions
http://centos-webpanel.com/installation-instructions
Get Fast Support Here
http://centos-webpanel.com/support-services

Offline
*
Re: Root Account Suspended
« Reply #4 on: August 24, 2015, 10:32:52 PM »
Same problem, except it had nothing to do with root.
A client account was suspended & I found out why the password was too complicated ^_^
Somehow the password: 23bS-jro,%a4:{H*
lead to a (possible) BUG, and it wasn't possible to log into CWP.

After changing the password to a more simpler version, everything was fine ;)

Offline
*
Re: Root Account Suspended
« Reply #5 on: June 06, 2017, 01:01:31 PM »
The problem still continues.
If the password is a bit more complicated, with special characters, the account is suspended and can not log in.
Just put a simple password to work.
This needs to be fixed.

Offline
*
Re: Root Account Suspended
« Reply #6 on: June 08, 2017, 11:08:42 AM »
we will have this checked and resolved for next cwp updates.
AntiDDoS Protection (web + mail)
http://centos-webpanel.com/website-ddos-protection-proxy

Join our Development Team and get paid !
http://centos-webpanel.com/develope-modules-for-cwp


Services Monitoring & RBL Monitoring
http://centos-webpanel.com/services-monitor


Do you need Fast and FREE Support included for your CWP linux server?
http://centos-webpanel.com/noc-partner-list
Installation Instructions
http://centos-webpanel.com/installation-instructions
Get Fast Support Here
http://centos-webpanel.com/support-services