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16
SSL / Session Cache is not configured [hint: SSLSessionCache]
« on: September 08, 2023, 04:21:24 AM »
Hi,
Any advice on fixing this issue appreciated.
[Fri Sep 08 04:06:59.386698 2023] [ssl:warn] [pid 14456:tid 140467374864256] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
I tried a fix from another topic by enabling:
LoadModule socache_memcache_module modules/mod_socache_memcache.so
In: / usr / local / apache / conf / httpd.conf
Any advice on fixing this issue appreciated.
[Fri Sep 08 04:06:59.386698 2023] [ssl:warn] [pid 14456:tid 140467374864256] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
I tried a fix from another topic by enabling:
LoadModule socache_memcache_module modules/mod_socache_memcache.so
In: / usr / local / apache / conf / httpd.conf
17
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 07, 2023, 03:33:46 AM »
So if my domain's username is mix1 [under User Accounts > List Accounts]
for user in $(ls /home); do chown $user:nobody /home/mix1/public_html ; done
Would reset the public_html directory's Group to "nobody"
for user in $(ls /home); do chown $user:nobody /home/mix1/public_html ; done
Would reset the public_html directory's Group to "nobody"
18
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 07, 2023, 12:11:53 AM »
Is that command to set every domain's Owner & Group to their correct user?
Because I made the mistake of using this command and it set every domain's Owner & Group to the same user.
Which I discovered was wrong, because each domain under /home/ has it's own user.
for i in $(ls /home); do chown $i:$i /home/$i; done
Because I made the mistake of using this command and it set every domain's Owner & Group to the same user.
Which I discovered was wrong, because each domain under /home/ has it's own user.
for i in $(ls /home); do chown $i:$i /home/$i; done
19
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 06, 2023, 08:23:45 AM »
I asked our data-center if there was a command to fix directories owner & group for each domain under /home/
For example
cd /home/domain-user
chown -R domain:domain public_html/
I have mentioned to CWP several times that the fix permissions option sets all directories owner & group to nobody.
I'm sure it's not suppose to do that so why does it?
Anyway, thank god the sites are back.
For example
cd /home/domain-user
chown -R domain:domain public_html/
I have mentioned to CWP several times that the fix permissions option sets all directories owner & group to nobody.
I'm sure it's not suppose to do that so why does it?
Anyway, thank god the sites are back.
20
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 05, 2023, 08:30:14 PM »
I did go for one time support, they switched it to nginx, apache, vanish, php-fpm
But Apache won't start if I switch web servers back to Apache Only, not that I want to switch it back.
The sites were running fine on Apache Only and PHP 7.4, now they won't run with that version or any.
I have a few WordPress sites that were kicking up that they needed PHP 8.0 or 8.1 so I upgraded.
PHP 8.0 is no good because they skipped past PHP 8.0 with the new Ioncube.
I'd be happy to pay CWPto check it out, it's probably not a serious bug, I can't fix it quick enough.
Every time I upgrade php, or change web servers this happens.
I've only a couple of websites on the server and audio streaming application, with proxy to get secure https urls.
The streaming server is running fine independently, but I can't use the domain names for the https stream url's.
I have a few broadcasters using one of the streams, we do regular shows from my website, well we did until this.
My sites are down since last week, since I switched to ngnix, apache, vanish, php-fpm, Access Denied on websites.
That ioncube is a pain too, it's not compatible with newer PHP versions,
Then I saw they did a release for PHP 8.1 and installed PHP 8.1, no luck with the sites.
I'll try fix that SSL issues, as far as I know, it says I'm missing an A record
But I don't think the domains are missing any A records, not 100% sure.
I'm getting to oconfused, I have logs that are like 500mb, had to clear them just to open them.
I love CWP, it's just a bit stressful when things go wrong, i'll be up for the night again.
But Apache won't start if I switch web servers back to Apache Only, not that I want to switch it back.
The sites were running fine on Apache Only and PHP 7.4, now they won't run with that version or any.
I have a few WordPress sites that were kicking up that they needed PHP 8.0 or 8.1 so I upgraded.
PHP 8.0 is no good because they skipped past PHP 8.0 with the new Ioncube.
I'd be happy to pay CWPto check it out, it's probably not a serious bug, I can't fix it quick enough.
Every time I upgrade php, or change web servers this happens.
I've only a couple of websites on the server and audio streaming application, with proxy to get secure https urls.
The streaming server is running fine independently, but I can't use the domain names for the https stream url's.
I have a few broadcasters using one of the streams, we do regular shows from my website, well we did until this.
My sites are down since last week, since I switched to ngnix, apache, vanish, php-fpm, Access Denied on websites.
That ioncube is a pain too, it's not compatible with newer PHP versions,
Then I saw they did a release for PHP 8.1 and installed PHP 8.1, no luck with the sites.
I'll try fix that SSL issues, as far as I know, it says I'm missing an A record
But I don't think the domains are missing any A records, not 100% sure.
I'm getting to oconfused, I have logs that are like 500mb, had to clear them just to open them.
I love CWP, it's just a bit stressful when things go wrong, i'll be up for the night again.
21
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 05, 2023, 04:09:13 PM »
I think we'll have to migrate to a new server manager.
I'm 100% sure this is not something I have caused.
I'm 100% sure this is not something I have caused.
22
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 04, 2023, 05:13:05 AM »
Hi,
I ran /usr/local/apache/bin/apachectl configtest
Syntax OK
From: /usr/ local/apache/logs/error_log
[Mon Sep 04 05:20:45.445656 2023] [mpm_event:notice] [pid 23752:tid 140413806012288] AH00493: SIGUSR1 received. Doing graceful restart
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
[Mon Sep 04 05:20:45.654488 2023] [ssl:warn] [pid 23752:tid 140413806012288] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[Mon Sep 04 05:20:45.665045 2023] [ssl:warn] [pid 23752:tid 140413806012288] AH01909: cpanel.site.biz:443:0 server certificate does NOT include an ID which matches the server name
[Mon Sep 04 05:20:45.665451 2023] [ssl:warn] [pid 23752:tid 140413806012288] AH01909: mail.site.biz:443:0 server certificate does NOT include an ID which matches the server name
From: /var/ log/httpd/error_log
[Thu Aug 31 20:49:05.761282 2023] [ssl:emerg] [pid 25913] AH02311: Fatal error initialising mod_ssl, exiting. See /etc/httpd/logs/ssl_error_log for more information
[Thu Aug 31 20:49:09.660173 2023] [suexec:notice] [pid 26142] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Thu Aug 31 20:49:09.660434 2023] [core:emerg] [pid 26142] (28)No space left on device: AH00023: Couldn't create the ssl-cache mutex
AH00016: Configuration Failed
--
So, I'm looking for /etc/httpd/logs/ssl_error_log
But all I can find is: etc/httpd_bak/logs, there's no /etc/httpd/
Is that another issue?
From: /etc/httpd_bak/logs/ssl_error_log
[Thu Aug 31 20:33:33.700527 2023] [ssl:emerg] [pid 20549] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Thu Aug 31 20:49:05.761231 2023] [ssl:warn] [pid 25913] AH01906: RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Aug 31 20:49:05.761243 2023] [ssl:warn] [pid 25913] AH01909: RSA certificate configured for svr1.site.it:443 does NOT include an ID which matches the server name
[Thu Aug 31 20:49:05.761254 2023] [ssl:emerg] [pid 25913] AH02238: Unable to configure RSA server private key
[Thu Aug 31 20:49:05.761273 2023] [ssl:emerg] [pid 25913] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
Have Web Server set to Nging, Apache, Vanish, PHP-FPM.
They all seem to be running fine from looking at the dashboard.
Have the server updated to latest version.
PHP version: 8.1.22 Forced PHP-FPM: 8.1
All websites are down.
Error 503 Backend fetch failed
Backend fetch failed
Guru Meditation:
XID: 196794
Varnish cache server
Also, I tried Fix Permissions under User Accounts,
Now all websites Owner & group are set to "nobody"
Do I need to fix those back to the right owners.
I ran /usr/local/apache/bin/apachectl configtest
Syntax OK
From: /usr/ local/apache/logs/error_log
[Mon Sep 04 05:20:45.445656 2023] [mpm_event:notice] [pid 23752:tid 140413806012288] AH00493: SIGUSR1 received. Doing graceful restart
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
Failed loading /usr/local/ioncube/ioncube_loader_lin_8.1.so: /usr/local/ioncube/ioncube_loader_lin_8.1.so: undefined symbol: file_globals
[Mon Sep 04 05:20:45.654488 2023] [ssl:warn] [pid 23752:tid 140413806012288] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]
[Mon Sep 04 05:20:45.665045 2023] [ssl:warn] [pid 23752:tid 140413806012288] AH01909: cpanel.site.biz:443:0 server certificate does NOT include an ID which matches the server name
[Mon Sep 04 05:20:45.665451 2023] [ssl:warn] [pid 23752:tid 140413806012288] AH01909: mail.site.biz:443:0 server certificate does NOT include an ID which matches the server name
From: /var/ log/httpd/error_log
[Thu Aug 31 20:49:05.761282 2023] [ssl:emerg] [pid 25913] AH02311: Fatal error initialising mod_ssl, exiting. See /etc/httpd/logs/ssl_error_log for more information
[Thu Aug 31 20:49:09.660173 2023] [suexec:notice] [pid 26142] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Thu Aug 31 20:49:09.660434 2023] [core:emerg] [pid 26142] (28)No space left on device: AH00023: Couldn't create the ssl-cache mutex
AH00016: Configuration Failed
--
So, I'm looking for /etc/httpd/logs/ssl_error_log
But all I can find is: etc/httpd_bak/logs, there's no /etc/httpd/
Is that another issue?
From: /etc/httpd_bak/logs/ssl_error_log
[Thu Aug 31 20:33:33.700527 2023] [ssl:emerg] [pid 20549] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
[Thu Aug 31 20:49:05.761231 2023] [ssl:warn] [pid 25913] AH01906: RSA server certificate is a CA certificate (BasicConstraints: CA == TRUE !?)
[Thu Aug 31 20:49:05.761243 2023] [ssl:warn] [pid 25913] AH01909: RSA certificate configured for svr1.site.it:443 does NOT include an ID which matches the server name
[Thu Aug 31 20:49:05.761254 2023] [ssl:emerg] [pid 25913] AH02238: Unable to configure RSA server private key
[Thu Aug 31 20:49:05.761273 2023] [ssl:emerg] [pid 25913] SSL Library Error: error:0B080074:x509 certificate routines:X509_check_private_key:key values mismatch
Have Web Server set to Nging, Apache, Vanish, PHP-FPM.
They all seem to be running fine from looking at the dashboard.
Have the server updated to latest version.
PHP version: 8.1.22 Forced PHP-FPM: 8.1
All websites are down.
Error 503 Backend fetch failed
Backend fetch failed
Guru Meditation:
XID: 196794
Varnish cache server
Also, I tried Fix Permissions under User Accounts,
Now all websites Owner & group are set to "nobody"
Do I need to fix those back to the right owners.
23
Apache / Re: Apache won't start after upgrading to php 8+ (httpd failed)
« on: September 03, 2023, 07:37:47 AM »
This is a nightmare to fix, several issues, dunno where to start.
CWP support checked the Apache issue, got nginx, vanish, apache, php-fpm running,
Unfortunately websites (wordpress) were still unreachable.
I tried switching php-fpm selector back to a version of php that all sites worked with (7.4)
Nothing worked, Apache was still down.
Now the server has nginx, apache, vanish, php-fpm selected.
When I visit any website I get Access Denied.
So I went back to the main CWP dashboard and set the web server back to Apache Only.
Apache appears offline so I click Start Apache but it doesn't restart.
I switched back to nginx, apache, vanish, php-fpm for now,
They all seem to be running in the dashboard, but none of the sites are accessible. Access Denied.
I'm trying everything, I even hit that Fix Permissions option,
But now every domain has Owner & Group set to nobody, for all files and folders.
Any advice appreciated.
CWP support checked the Apache issue, got nginx, vanish, apache, php-fpm running,
Unfortunately websites (wordpress) were still unreachable.
I tried switching php-fpm selector back to a version of php that all sites worked with (7.4)
Nothing worked, Apache was still down.
Now the server has nginx, apache, vanish, php-fpm selected.
When I visit any website I get Access Denied.
So I went back to the main CWP dashboard and set the web server back to Apache Only.
Apache appears offline so I click Start Apache but it doesn't restart.
I switched back to nginx, apache, vanish, php-fpm for now,
They all seem to be running in the dashboard, but none of the sites are accessible. Access Denied.
I'm trying everything, I even hit that Fix Permissions option,
But now every domain has Owner & Group set to nobody, for all files and folders.
Any advice appreciated.
24
Apache / Apache won't start after upgrading to php 8+ (httpd failed)
« on: August 30, 2023, 05:05:28 PM »
Hi,
I am having this issue again, after updating the server PHP version to PHP 8.0.2
Any version of PHP 8+ is causing Apache not to start up, so websites are unreachable.
Tried switching back to 7.4.3 which all the sites usually work with, but not this time.
This has to be a bug, because I had the same issue when upgrading to php 7+
I forget how we resolved it last time.
The data-center also checked and couldn't resolve the issue,
They said the issue is in CWP
user@svr1.web.it ~$ systemctl status httpd -l
● httpd.service - The Apache HTTP Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2023-08-30 18:06:37 IST; 1min 53s ago
Docs: man:httpd(
man:apachectl(
Process: 18391 ExecStart=/usr/sbin/httpd $OPTIONS -DFOREGROUND (code=exited, status=1/FAILURE)
Main PID: 18391 (code=exited, status=1/FAILURE)
Aug 30 18:06:37 svr1.web.it systemd[1]: Starting The Apache HTTP Server...
Aug 30 18:06:37 svr1.web.it systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
Aug 30 18:06:37 svr1.web.it systemd[1]: Failed to start The Apache HTTP Server.
Aug 30 18:06:37 svr1.web.it systemd[1]: Unit httpd.service entered failed state.
Aug 30 18:06:37 svr1.web.it systemd[1]: httpd.service failed.
user@svr1.web.it ~$ service httpd restart
Redirecting to /bin/systemctl restart httpd.service
Job for httpd.service failed because the control process exited with error code. See "systemctl status httpd.service" and "journalctl -xe" for details.
I ran these commands in the SSH terminal
systemctl status httpd.service
journalctl -xe
--
user@svr1.web.it ~$ systemctl status httpd.service
● httpd.service - Web server Apache
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor
preset: disabled)
Active: failed (Result: exit-code) since Tue 2023-08-29 22:50:58 IST; 7min
ago
Process: 23749 ExecStart=/usr/local/apache/bin/apachectl start (code=exited,
status=139)
Main PID: 7129 (code=killed, signal=SEGV)
Aug 29 22:50:58 svr1.web.it systemd[1]: Starting Web server Apache...
Aug 29 22:50:58 svr1.web.it apachectl[23749]:
/usr/local/apache/bin/apachectl: line 79: 23751 Segmentation fault $HTTPD
-k $ARGV
Aug 29 22:50:58 svr1.web.it systemd[1]: httpd.service: control process
exited, code=exited status=139
Aug 29 22:50:58 svr1.web.it systemd[1]: Failed to start Web server
Apache.
Aug 29 22:50:58 svr1.web.it systemd[1]: Unit httpd.service entered
failed state.
Aug 29 22:50:58 svr1.web.it systemd[1]: httpd.service failed.
The info from journalctl -xe is a bit long to post here.
I'm also unable to update CWP again, it gives Ajax Error
Apaprently, some applications are working fine without Apache,
But all the websites are down.
I also tried switching from Apache Only to Nginx and some of the sites worked, not all.
I can't use any of the other servers in WebServers_manage, because the sites won't work.
I'd like to get everything working again with Nginx & Varnish & Apache, which offers the best performance.
Any advice appreciated.
I am having this issue again, after updating the server PHP version to PHP 8.0.2
Any version of PHP 8+ is causing Apache not to start up, so websites are unreachable.
Tried switching back to 7.4.3 which all the sites usually work with, but not this time.
This has to be a bug, because I had the same issue when upgrading to php 7+
I forget how we resolved it last time.
The data-center also checked and couldn't resolve the issue,
They said the issue is in CWP
user@svr1.web.it ~$ systemctl status httpd -l
● httpd.service - The Apache HTTP Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2023-08-30 18:06:37 IST; 1min 53s ago
Docs: man:httpd(

man:apachectl(

Process: 18391 ExecStart=/usr/sbin/httpd $OPTIONS -DFOREGROUND (code=exited, status=1/FAILURE)
Main PID: 18391 (code=exited, status=1/FAILURE)
Aug 30 18:06:37 svr1.web.it systemd[1]: Starting The Apache HTTP Server...
Aug 30 18:06:37 svr1.web.it systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
Aug 30 18:06:37 svr1.web.it systemd[1]: Failed to start The Apache HTTP Server.
Aug 30 18:06:37 svr1.web.it systemd[1]: Unit httpd.service entered failed state.
Aug 30 18:06:37 svr1.web.it systemd[1]: httpd.service failed.
user@svr1.web.it ~$ service httpd restart
Redirecting to /bin/systemctl restart httpd.service
Job for httpd.service failed because the control process exited with error code. See "systemctl status httpd.service" and "journalctl -xe" for details.
I ran these commands in the SSH terminal
systemctl status httpd.service
journalctl -xe
--
user@svr1.web.it ~$ systemctl status httpd.service
● httpd.service - Web server Apache
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor
preset: disabled)
Active: failed (Result: exit-code) since Tue 2023-08-29 22:50:58 IST; 7min
ago
Process: 23749 ExecStart=/usr/local/apache/bin/apachectl start (code=exited,
status=139)
Main PID: 7129 (code=killed, signal=SEGV)
Aug 29 22:50:58 svr1.web.it systemd[1]: Starting Web server Apache...
Aug 29 22:50:58 svr1.web.it apachectl[23749]:
/usr/local/apache/bin/apachectl: line 79: 23751 Segmentation fault $HTTPD
-k $ARGV
Aug 29 22:50:58 svr1.web.it systemd[1]: httpd.service: control process
exited, code=exited status=139
Aug 29 22:50:58 svr1.web.it systemd[1]: Failed to start Web server
Apache.
Aug 29 22:50:58 svr1.web.it systemd[1]: Unit httpd.service entered
failed state.
Aug 29 22:50:58 svr1.web.it systemd[1]: httpd.service failed.
The info from journalctl -xe is a bit long to post here.
I'm also unable to update CWP again, it gives Ajax Error
Apaprently, some applications are working fine without Apache,
But all the websites are down.
I also tried switching from Apache Only to Nginx and some of the sites worked, not all.
I can't use any of the other servers in WebServers_manage, because the sites won't work.
I'd like to get everything working again with Nginx & Varnish & Apache, which offers the best performance.
Any advice appreciated.
25
CentOS 7 Problems / Re: Polkit error - GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed
« on: June 07, 2023, 07:28:52 PM »
I think this issue has returned,
After running sh /scripts/update_cwp
ERROr Ajax: Error
After running sh /scripts/update_cwp
ERROr Ajax: Error
26
Mod_Security / Re: Mod Security issue? pid 2459:tid 140698774865664
« on: February 10, 2023, 08:45:36 AM »
Thanks I'll try that next
27
SSL / Re: Shoutcast Manager - How to create secure https stream URL's for Shoutcast
« on: February 07, 2023, 06:20:55 PM »
@midownload
I uninstalled it because it was changing the proxy on our server and I have other applications that we can't change.
I uninstalled it because it was changing the proxy on our server and I have other applications that we can't change.
28
CentOS 7 Problems / Re: Polkit error - GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed
« on: February 01, 2023, 05:10:15 AM »
I can confirm @daniellopesjp solution just worked for me.
Now I can run sh /scripts/update_cwp without these two warnings:
Thanks!
Now I can run sh /scripts/update_cwp without these two warnings:
Code: [Select]
Unable to register authentication agent: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: Cannot determine user of subject
Error registering authentication agent: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: Cannot determine user of subject (polkit-error-quark, 0)
Thanks!
29
Updates / Re: Update CWP getting errors.. Ajax Error / grep: write error
« on: February 01, 2023, 05:06:18 AM »
I fixed some other errors and everything works again.
If you get these two errors when running CWP update command: sh /scripts/update_cwp
Solution: https://forum.centos-webpanel.com/index.php?topic=9168.0
If you get these two errors when running CWP update command: sh /scripts/update_cwp
Code: [Select]
Unable to register authentication agent: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: Cannot determine user of subject
Error registering authentication agent: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: Cannot determine user of subject (polkit-error-quark, 0)
Solution: https://forum.centos-webpanel.com/index.php?topic=9168.0
30
DNS / Re: Pointing subdomain on CWP to an external server IP
« on: January 20, 2023, 07:29:04 PM »
@phalouvas
All I did was go to DNS Functions, then List DNS Zones
And at the end of the file I added two A records and point the subdomain to the IP of the other server.
service 14400 IN A 11.111.73.202 ; #subdomain service
www.service 14400 IN A 11.111.73.202 ; #subdomain service
And wait until it fully propagates across the web, took about 24 hours.
All I did was go to DNS Functions, then List DNS Zones
And at the end of the file I added two A records and point the subdomain to the IP of the other server.
service 14400 IN A 11.111.73.202 ; #subdomain service
www.service 14400 IN A 11.111.73.202 ; #subdomain service
And wait until it fully propagates across the web, took about 24 hours.